At animeartfuture.store we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below.
1. Return Eligibility 🛍️
To be eligible for a return, the following conditions must be met:
✅ The item must be unused, in its original condition, and in its original packaging.
✅ You must request a return within first day of receiving the item.
✅ Items that are custom-made, digital downloads, or personalized cannot be returned.
📌 Note: If the item was damaged during shipping, please provide photos of the damage within a first day.
2. How to Initiate a Return 🔄
To start a return, follow these steps:
1️⃣ Contact us at 3lucid6@gmail.com with your order number and reason for return.
2️⃣ We will provide return instructions and the return address.
3️⃣ Ship the item back using a trackable shipping method (return shipping costs are the buyer’s responsibility unless the return is due to our error).
4️⃣ Once we receive and inspect the item, we will process your refund or exchange.
3. Refund Process 💰
🔹 Refunds will be issued to the original payment method within 10 business days after receiving your return.
🔹 Shipping costs are non-refundable.
🔹 If your refund is delayed, please check with your bank or payment provider.
4. Exchanges 🔄
✔ We only replace items if they arrive defective or damaged.
5. Non-Returnable Items 🚫
The following items cannot be returned:
❌ Custom or personalized items
❌ Digital products or downloads
❌ Items marked Final Sale
6. Order Cancellations 🛑
✔ You can cancel an order within 1 hour of purchase for a full refund.
✔ After this period, cancellations may not be possible if the order has been processed or shipped.
7. Contact Us 📩
If you have any questions about returns or refunds, feel free to contact us:
📧 Email: 3lucid6@gmail.com
📞 Phone: +420606760930
🌍 Website: animeartfuture.store